Cover story:
- A year of giving back: Community service stories
News and features
- Postal reform in the new year?
- How to request overtime or auxiliary assistance and complete a PS Form 3996, Carrier-Auxiliary Control
- Let them eat cake
- Branch publication competition call for entries
- 2020 NALC Publication Contest winners
- The Postal Record wins nine ILCA awards
- Last call to sign up for CFC
- Mail to the chief: U.S. Presidents and the mail
- Proud to Serve: Heroic letter carriers
- Letter carriers and the mail on social media
- Monthly columns by national officers and staff members